Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%....

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6 years 2 months ago 5 years 10 months ago
LAMMPS ppn=40 GPU problem on Pitzer Pitzer, Software Resolved

On Pitzer both LAMMPS 22Aug18 and 5Jun19 gpu jobs with ppn=40 hang immediately after lammps begins execution.  A workaround is to use ppn=39.

7 years 11 months ago 6 years 9 months ago
LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ Cardinal, Software Resolved
(workaround)

You may encounter the following error while running mpp-dyna jobs with multiple nodes:

[c0054:22206:0:22206] ib_mlx5_log.c:179  Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...
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1 year 8 months ago 1 year 3 months ago
Scheduling temporarily suspended on Oakley Batch Resolved

We are migrating the batch scheduler on Oakley to a new virtual machine. In order to accomplish this, the scheduler will be temporarily offline for about four hours on December 16th. Running jobs...

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10 years 10 months ago 10 years 10 months ago
Home directory quota is inaccurate after Dec 14 Downtime Resolved

The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now.

Please...

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4 years 10 months ago 4 years 8 months ago
Sign Up reCAPTCHA Error Resolved

If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA.

If you hit the reCAPTCHA and re-submit, the error will remain.

...

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7 years 2 months ago 6 years 11 months ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer...

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4 years 3 months ago 4 years 2 months ago
8AM 9/11/13 - Brief network disruption to reboot a switch Network Resolved

At 8AM on September 11, 2013, we will be rebooting a network switch to replace a failed card in the switch. Network will be disrupted for 10 to 15 minutes while the work is done. Filesystem mounts...

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13 years 1 month ago 13 years 2 weeks ago
Login Problems with OnDemand and Web-Based Services login Resolved

We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these...

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1 year 4 weeks ago 1 year 4 weeks ago
Balance messaging when application is submitted client portal Resolved

Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present.

6 years 10 months ago 6 years 9 months ago

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