This issue is fixed.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
7 years 2 months ago | 1 year 5 months ago |
| Ondemand error when terminating interactive app | OnDemand |
Resolved (workaround) |
When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more |
5 years 10 months ago | 4 years 5 months ago |
| OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system | Software |
Resolved (workaround) |
Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ... Read more |
1 year 5 months ago | 1 year 5 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
9 years 5 months ago | 1 year 5 months ago |
| starccm/15.02.007 with intelmpi after Mar 22, 2022 |
Resolved (workaround) |
STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more |
4 years 6 months ago | 1 year 5 months ago | |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Issue when loading multiple Fluent or ANSYS modules simultaneously | Software |
Resolved |
Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error. The most common case of this happening is when multiple of... Read more |
12 years 6 days ago | 10 years 11 months ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
7 years 8 months ago | 7 years 3 months ago |
| Storage Problems - GPFS services (Project / Scratch) | filesystem |
Resolved |
Updates at 15:52 March 11, 2020: The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more |
6 years 7 months ago | 6 years 7 months ago |
| starccm does not use vis node GPU | GPU, Software |
Resolved (workaround) |
Issue:When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more |
7 months 2 weeks ago | 7 months 2 weeks ago |
