Date: Wednesday, September 16, 2026
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand Apps will not open | OnDemand |
Resolved |
Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers. This has caused OnDemand apps to fail to run with... Read more |
11 years 11 months ago | 10 years 9 months ago |
| Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 | Batch, login, Pitzer |
Resolved |
Updates at 10AM Feb 11, 2021: The rolling reboot is completed. Original Post: We will have rolling reboots of Pitzer cluster including... Read more |
5 years 7 months ago | 5 years 7 months ago |
| Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 | login, Owens |
Resolved |
We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more |
7 years 8 months ago | 7 years 8 months ago |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... |
1 year 4 months ago | 1 year 4 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 4 months ago | 7 years 1 week ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 3 months ago | 1 year 3 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
9 years 9 months ago | 8 years 3 months ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
3 years 9 months ago | 3 years 9 months ago | |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
12 months 4 days ago | 12 months 4 days ago |
| 2/13/2014 0730 - Reboot of login nodes | Outage |
Resolved |
We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more |
12 years 7 months ago | 12 years 7 months ago |
