Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Reached your pull rate limit while pull from Docker hub Software Resolved
(workaround)

You might encounter an error when pulling from Docker hub:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your...
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5 years 1 month ago 8 months 2 weeks ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
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1 year 2 months ago 8 months 1 day ago
Abaqus Service Disruption Expected Software Resolved

Update 12/3/14: 

OSC has acquired its new ABAQUS license with new license terms.  Use is now limited by both institution and for use in educational, institutional, instructional...

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11 years 9 months ago 11 years 8 months ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Resolved
(workaround)

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/...
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7 years 6 months ago 1 year 2 months ago
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job...

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3 years 10 months ago 3 years 10 months ago
Issues with VDI through OnDemand Batch Resolved

Update: Jan 23, 2017 3PM: this issue has been fixed. 

There is an issue with OSC OnDemand -> Desktops -> Virtual Desktop Interface (VDI) such that you get "qsub: submit error ..."...

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9 years 6 months ago 9 years 6 months ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom...

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3 months 1 week ago 3 months 1 week ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

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6 years 1 month ago 6 years 1 week ago
Core label on OnDemand app is incorrect OnDemand Resolved

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number...

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1 year 7 months ago 1 year 6 months ago
Oakley login node down login Resolved

One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu...

12 years 5 months ago 12 years 5 months ago

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