Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service...

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1 year 4 months ago 1 year 4 months ago
Dec 27, 2016: Issues with /fs/project filesystem Resolved

Dec 27, 2016 3:46PM Update: Both project and scratch file systems (/fs/project and /fs/scratch ) are back to normal now.  Some users' jobs may be...

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9 years 9 months ago 9 years 9 months ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the...

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3 years 10 months ago 3 years 9 months ago
OnDemand experiencing difficulties Web Services Resolved

OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience.

12 years 8 months ago 12 years 8 months ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

...

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6 years 7 months ago 4 years 5 months ago
Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 Batch, Owens, Ruby Resolved

Posted on June 12, 2018, at 4:40 PM:

We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday...

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8 years 4 months ago 8 years 3 months ago
Rolling Reboot for Security Fix Resolved

A rolling reboot is in progress to address CVE-2026-23111 (nf_tables logic bug) for all clusters, including Ascend, Cardinal, and Pitzer. Login nodes will be rebooted first and access...

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4 months 2 days ago 3 months 3 weeks ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers...
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1 year 12 months ago 1 year 5 months ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort...
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1 year 9 months ago 1 year 5 months ago
pdsh -j broken on Oakley Batch, system software Resolved

pdsh -j is broken on Oakley.  It was broken by updates during the September downtime.  We are currently working on resolving the issue.

Users who require...

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10 years 10 months ago 8 years 4 months ago

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