Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Storage Problems - GPFS services (Project / Scratch) | filesystem |
Resolved |
Updates at 15:52 March 11, 2020: The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more |
6 years 6 months ago | 6 years 6 months ago |
| issue with OnDemand 6:09 - 8:39 pm |
Resolved |
OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more |
12 years 4 weeks ago | 12 years 4 weeks ago | |
| STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory | Cardinal, Software |
Resolved (workaround) |
After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following... Read more |
3 months 1 week ago | 2 months 2 weeks ago |
| Unavailability of intel channel among the conda channel list: | Software |
Resolved |
If you are getting an error:
|
1 year 12 months ago | 1 year 12 months ago |
| Major network switch outage | Network |
Resolved |
01:20 PM 11/14/2018 Update: ... Read more |
7 years 9 months ago | 7 years 9 months ago |
| Pitzer Xfce Desktop through OnDemand is not working | OnDemand |
Resolved |
Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more |
7 years 7 months ago | 7 years 7 months ago |
| Problems with home directory servers | filesystem |
Resolved |
We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now. ... Read more |
5 years 1 week ago | 5 years 1 week ago |
| Problems with LAMMPS 14May16 | Software |
Resolved |
LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more |
9 years 11 months ago | 9 years 9 months ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround...Read more |
1 year 4 weeks ago | 1 year 4 weeks ago |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
12 years 11 months ago | 12 years 7 months ago |
