Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Partial Unavailability of Owens Nodes: 07/29 - 08/06 Outage Resolved

Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,...

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2 years 1 month ago 2 years 1 month ago
HPC Job Activity Table: Save Report client portal Resolved

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is...

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7 years 1 month ago 6 years 6 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ...

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5 years 3 months ago 5 years 3 months ago
my.osc.edu is NOT available Account Management Resolved

my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to...

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9 years 3 months ago 9 years 3 months ago
WARN SparkSession in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following warning message when running a Spark instance using the default PySpark kernel in a Jupyter + Spark application:

WARN SparkSession: Using an...
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1 year 3 months ago 1 year 3 months ago
Podman storage error due to outdated configuration file Software Resolved
(workaround)

If you experience a storage error such as:

 write /var/tmp/storage388772891/1: no space left on device.

you may have an outdated ~/....

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1 year 1 month ago 1 year 1 month ago
Abaqus Service Disruption Expected Software Resolved

Update 12/3/14: 

OSC has acquired its new ABAQUS license with new license terms.  Use is now limited by both institution and for use in educational, institutional, instructional...

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11 years 10 months ago 11 years 9 months ago
ORCA Bind to CORE Failure Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.:

...
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3 years 4 months ago 1 year 3 months ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Resolved
(workaround)

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/...
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7 years 7 months ago 1 year 3 months ago
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an...

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6 months 2 weeks ago 6 months 2 hours ago

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