Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to...

Read more
8 months 4 weeks ago 6 months 2 weeks ago
Unable to unload Intel software stack Pitzer, Ruby, Software Resolved

Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and...

Read more
6 years 4 months ago 6 years 3 months ago
Ruby Rolling Reboot Resolved

2015/02/16 RUBY Rolling Reboot starting Today

 

A rolling reboot is required on Ruby to update a critical...

Read more
11 years 7 months ago 11 years 7 months ago
Addressing CP2K 7.1 Memory Issues on Pitzer and Owens Clusters Owens, Pitzer Resolved
(workaround)

According to https://github.com/cp2k/cp2k/issues/1830 and user feedback, you may encounter Out-of-Memory (OOM) errors during long molecular...

Read more
1 year 9 months ago 1 year 4 months ago
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at...

Read more
7 years 4 months ago 7 years 4 months ago
PyTorch hangs on dual-gpu node on Ascend Ascend, GPU Resolved
(workaround)

PyTorch can hang on Ascend on dual-GPU nodes

Through internal testing, we have confirmed that the hang issue only occurs on Ascend dual-GPU (nextgen) nodes. We’re still unsure why...

Read more
1 year 4 months ago 1 year 4 months ago
BWA Software Security Vulnerability Software Resolved

...

Read more
7 years 1 month ago 7 years 1 month ago
Missing shared library of some mvapich2 modules Owens, Pitzer Resolved

Updates on Feb 25 2022:

This issue is fixed. 

Original Post:

Users may see an issue of missing shared library with some mvapich2 modules...

Read more
4 years 6 months ago 4 years 6 months ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

Read more
9 years 5 months ago 9 years 4 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna...

Read more
6 years 11 months ago 6 years 11 months ago

Pages