• ​​​​​​Date: Wednesday, September 16, 2026

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Apptainer apt GPG Error Caused by Private /tmp Software Resolved
(workaround)

Duplicate of:

https...

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7 months 2 weeks ago 4 months 4 weeks ago
Schrodinger license check in issue Licensing Resolved

Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However...

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2 years 2 months ago 1 year 9 months ago
Application Submission Errors: Startup and Classroom Outage Resolved

You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. 
 

These websites are...

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8 years 2 months ago 8 years 2 months ago
myosc outage - may 17, 2021 client portal Resolved

Resolution: Access to myosc was restored.

myosc is currently unavailable.

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5 years 4 months ago 5 years 4 months ago
qsub filter rejects valid jobs Resolved

Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque.  A bug has been discovered in our submit filter which prevents jobs with the...

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11 years 5 months ago 10 years 11 months ago
Singularity: failed to run a container directly or pull an image from Singularity or Docker hub Software Resolved
(workaround)

You might encounter an error while run a container directly from a hub:

[pitzer-login01]$ apptainer run shub://vsoch/hello-world
Progress...
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1 year 4 months ago 9 months 3 weeks ago
Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 Batch, login, Owens, Pitzer, Ruby Resolved

Update #2 Posted on 14 June 2019 12:33 PM

The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you...

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7 years 3 months ago 7 years 3 months ago
16 core nodes on Glenn temporarily unavailable Operations Resolved

This issue has been resolved. The 16-core nodes are online.

---------------------------------------------------------------------------------------

16 core nodes on Glenn are currently...

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13 years 6 months ago 13 years 5 months ago
Nsight GPU profiler not working due to DCGM conflict GPU, Infrastructure Resolved

UPDATE (Mar 15, 2023)

After the downtime on Mar. 14, 2023, OSC enabled a new Slurm option --gres=nsight. DCGM will be disabled on the nodes for the...

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3 years 6 months ago 3 months 3 weeks ago
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

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9 years 3 months ago 9 years 2 months ago

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