Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will...

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10 years 4 months ago 10 years 4 months ago
MPI fails with UCX 1.18 Software Resolved
(workaround)

After the downtime on August 19, 2025, users may encounter UCX errors such as:

UCX ERROR no active messages transport to <no debug data>: self/memory -...
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1 year 1 month ago 1 year 3 days ago
Poor network performance on some filesystems filesystem Resolved

We are experiencing some network performance issues on a cluster of servers involved with providing GPFS and some project filesystems. GPFS appears to be functioning acceptably, but proj01, proj02...

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13 years 2 months ago 13 years 2 months ago
Code Server ondemand.osc.edu cannot open this folder because it contains system files OnDemand, Software Resolved

Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files"

To work...

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11 months 3 weeks ago 11 months 3 weeks ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

3 years 3 weeks ago 3 years 3 weeks ago
Rolling reboot of Owens cluster, starting from 8:30AM Oct 30, 2017 Batch, Owens Resolved

Updated on Nov 21, 2017 at 3:33PM:

It has been completed. 

Updated on October 20, 2017 at 4:19PM:

We will have a rolling reboot of Owens...

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8 years 11 months ago 8 years 10 months ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to...

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6 years 2 months ago 6 years 1 month ago
Scheduling suspended Batch Resolved

We have temporarily suspended scheduling due to some problems with the parallel scratch file system.

12 years 2 weeks ago 12 years 2 weeks ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort...
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1 year 9 months ago 1 year 5 months ago
Ruby Rolling Reboot Resolved

2015/02/16 RUBY Rolling Reboot starting Today

 

A rolling reboot is required on Ruby to update a critical...

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11 years 7 months ago 11 years 7 months ago

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