Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

Read more
6 years 3 months ago 6 years 2 months ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

... Read more
9 years 1 month ago 9 years 2 weeks ago
Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 Batch, login, Pitzer Resolved

Updates at 10AM Feb 11, 2021:

The rolling reboot is completed. 

Original Post:

We will have rolling reboots of Pitzer cluster including...

Read more
5 years 8 months ago 5 years 8 months ago
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus...

Read more
8 years 6 months ago 8 years 4 months ago
Storage Service Interruption Outage Resolved

This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in...

Read more
11 months 1 week ago 11 months 1 week ago
OSC will remove Jupyter MATLAB Kernel Cardinal, OnDemand Resolved

OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page...

1 year 5 months ago 1 year 5 months ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot...

Read more
11 years 8 months ago 11 years 8 months ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using...

Read more
4 years 5 months ago 4 years 5 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact...

Read more
7 years 6 months ago 4 years 10 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2...

Read more
6 years 11 months ago 1 year 5 months ago

Pages