Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ...

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7 years 7 months ago 7 years 7 months ago
MPI-IO issues on home directories with Intel MPI 2019.3 Pitzer, Software Resolved
(workaround)

Certain MPI-IO operations with intelmpi/2019.3 may crash, fail or proceed with errors on the home directory. We do not expect the same issue on our GPFS file system, such as the...

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1 year 4 months ago 1 year 4 months ago
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve...

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1 year 3 months ago 1 year 3 months ago
Critical change about using $PFSDIR directory at OSC Batch Resolved

Starting from Thursday, Feb 2nd, the $PFSDIR directory on scratch (/fs/scratch) won’t be created by job prologue. For example, if you simply use the command cd $PFSDIR,...

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9 years 7 months ago 9 years 7 months ago
MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x Owens, Software Resolved

A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the...

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3 years 6 months ago 1 year 4 months ago
OnDemand with Safari Web Services Resolved

Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for...

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12 years 4 months ago 10 years 10 months ago
Maintenance outage on the cluster export services Maintenance, OnDemand, Ruby Resolved

Update on 14 April 2020, 0903:

Work is completed.

Original message:

There will be maintenance on cluster export services on Tuesday, April...

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6 years 5 months ago 6 years 5 months ago
ACEs of a file in user's home directory will be lost using vim or cp filesystem Resolved

Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using vim.  In addition, the newly created file using the cp...

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8 years 1 month ago 8 years 1 month ago
NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters Ascend, Pitzer, Software Resolved
(workaround)

We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results...

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1 month 1 week ago 1 month 1 week ago
Rolling reboots on all HPC systems starting Oct 31 2024 Owens, Pitzer Resolved

Updates on Nov 13 2024:

Pitzer is completed. 

Updates...

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1 year 10 months ago 1 year 10 months ago

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