Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters Ascend, Pitzer, Software Resolved
(workaround)

We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results...

Read more
2 months 1 week ago 2 months 1 week ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

=====

It is fixed and running...

Read more
7 years 11 months ago 7 years 11 months ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort...
Read more
1 year 9 months ago 1 year 5 months ago
pdsh -j broken on Oakley Batch, system software Resolved

pdsh -j is broken on Oakley.  It was broken by updates during the September downtime.  We are currently working on resolving the issue.

Users who require...

Read more
10 years 10 months ago 8 years 4 months ago
ondemand gpu request error Nov 2021 Batch, OnDemand, Pitzer Resolved

When requesting an interactive session in ondemand and requesting gpu resources, users may see an error similar similar to  "sbatch: error: Invalid generic resource (gres) specification"

...

Read more
4 years 10 months ago 4 years 10 months ago
HPC Job Activity Table: Save Report client portal Resolved

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is...

Read more
7 years 2 months ago 6 years 7 months ago
MPI fails with UCX 1.18 Software Resolved
(workaround)

After the downtime on August 19, 2025, users may encounter UCX errors such as:

UCX ERROR no active messages transport to <no debug data>: self/memory -...
Read more
1 year 1 month ago 1 year 1 week ago
my.osc.edu is NOT available Account Management Resolved

my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to...

Read more
9 years 4 months ago 9 years 4 months ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to...

Read more
10 months 21 hours ago 7 months 3 weeks ago
Rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 login Resolved

We will have rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 for GPFS version upgrade. It is supposed to be completed in a short period of time. f you encounter any login issues,...

Read more
8 years 10 months ago 8 years 10 months ago

Pages