Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Apptainer apt GPG Error Caused by Private /tmp | Software |
Resolved (workaround) |
Duplicate of:Read more |
8 months 4 days ago | 5 months 2 weeks ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
7 years 2 months ago | 1 year 4 months ago |
| Schrodinger license check in issue | Licensing |
Resolved |
Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more |
2 years 3 months ago | 1 year 10 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
9 years 5 months ago | 1 year 4 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
5 years 4 months ago | 5 years 4 months ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress...Read more |
1 year 4 months ago | 10 months 2 weeks ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Apptainer sandbox fails on GPFS due to stale NFS file handles | Software |
Resolved |
Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more |
1 year 2 months ago | 10 months 2 weeks ago |
| Issue when loading multiple Fluent or ANSYS modules simultaneously | Software |
Resolved |
Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error. The most common case of this happening is when multiple of... Read more |
12 years 4 hours ago | 10 years 11 months ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
7 years 8 months ago | 7 years 3 months ago |
