Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"...

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9 months 1 week ago 6 months 4 days ago
Owens batch is down Owens Resolved

Updated at 9:07PM on Dec 20, 2017 :

Owens batch was restored by updating Torque resource manager at 6:37pm Dec 19, 2017. 

Original Post at 4:45PM on Dec 19...

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8 years 10 months ago 8 years 10 months ago
Conda activate will be enabled for python and miniconda3 modules Resolved

If you've previously utilized conda init to enable the conda activate command, your shell configuration file such as .bashrc would have been altered with...

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2 years 5 months ago 2 years 5 months ago
CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node Owens, Pitzer Resolved
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation.

Backtrace for this error:

Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15...

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1 year 12 months ago 1 year 12 months ago
qsub filter rejects valid jobs Resolved

Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque.  A bug has been discovered in our submit filter which prevents jobs with the...

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11 years 7 months ago 11 years 1 week ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support...

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5 years 3 months ago 5 years 3 months ago
Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 Batch, login, Owens, Pitzer, Ruby Resolved

Update #2 Posted on 14 June 2019 12:33 PM

The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you...

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7 years 4 months ago 7 years 4 months ago
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software Resolved

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module...

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1 year 4 months ago 1 year 2 months ago
Abaqus license contention Batch, Licensing Resolved

We have noticed some abaqus jobs end up in BatchHold. Once the job is in BatchHold, it will never start. This is because of sharing the abaqus licenses between Oakley and Owens. We have opened a...

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9 years 8 months ago 8 years 4 months ago
Frame Renderer - Maya Ondemand app issue OnDemand, Outage, Software Resolved

There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu

OSC staff are working with the vendor to resolve the...

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3 years 8 months ago 3 years 5 months ago

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