Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OSC OnDemand & SSH Connection Degradation login Resolved

OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues. Users may encounter slow responsiveness, or connection...

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3 days 6 hours ago 3 days 4 hours ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

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9 years 6 months ago 9 years 5 months ago
PyTorch hangs on dual-gpu node on Ascend Ascend, GPU Resolved
(workaround)

PyTorch can hang on Ascend on dual-GPU nodes

Through internal testing, we have confirmed that the hang issue only occurs on Ascend dual-GPU (nextgen) nodes. We’re still unsure why...

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1 year 5 months ago 1 year 5 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 3 months ago 12 years 3 months ago
OnDemand Apps will not open OnDemand Resolved

Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers.  This has caused OnDemand apps to fail to run with...

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12 years 2 weeks ago 10 years 10 months ago
Some backups of ESS project directories are missed Resolved

Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience.

Please contact OSC Help if you...

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4 years 1 month ago 4 years 1 month ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log...

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7 years 9 months ago 7 years 8 months ago
Rolling reboot of Owens and Pitzer starting from February 3, 2020 login, Owens, Pitzer Resolved

2:11 PM 2/17/2020 Update:

The rolling reboot of Owens has been completed.

12:41 PM 2/10/2020 Update:

The rolling reboot of Pitzer has been...

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6 years 8 months ago 6 years 7 months ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
...

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7 months 3 weeks ago 7 months 3 weeks ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The...

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10 years 3 months ago 10 years 3 months ago

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