Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement...

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13 years 2 months ago 13 years 2 months ago
Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 Batch, login, Pitzer Resolved

Updates at 10AM Feb 11, 2021:

The rolling reboot is completed. 

Original Post:

We will have rolling reboots of Pitzer cluster including...

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5 years 8 months ago 5 years 7 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

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8 years 10 months ago 8 years 10 months ago
CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: Pitzer Resolved
(workaround)

CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node:

Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...
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5 years 3 months ago 1 year 4 months ago
Issue with submitting job array Batch, Owens Resolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of...
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8 years 5 months ago 4 years 10 months ago
NCCL hang on Ascend dual-GPU nodes Ascend, GPU, Software Resolved
(workaround)

Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified...

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1 year 4 months ago 1 year 4 months ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque...

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11 years 7 months ago 8 years 4 months ago
openmpi/4.1.1 is deprecated Resolved

openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI...

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3 years 10 months ago 3 years 10 months ago
Negative Balance Emails client portal Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can...

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7 years 5 months ago 7 years 1 month ago
OSC OnDemand is not responsive OnDemand Resolved

OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. 

We apologize for any inconvenience this may cause...

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6 years 7 months ago 6 years 7 months ago

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