Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OnDemand 2.1 - Issue downloading large directories OnDemand Resolved

There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.

Users may encouter issues downloading large directories. Staff are...

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3 years 7 months ago 3 years 7 months ago
Mathematica fails to launch Pitzer, Software Resolved
(workaround)

Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep...

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1 year 1 month ago 1 year 3 weeks ago
MyOSC Email Delivery Problems client portal Resolved

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget...

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2 years 9 months ago 2 years 4 months ago
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"...

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9 months 1 week ago 6 months 4 days ago
Owens batch is down Owens Resolved

Updated at 9:07PM on Dec 20, 2017 :

Owens batch was restored by updating Torque resource manager at 6:37pm Dec 19, 2017. 

Original Post at 4:45PM on Dec 19...

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8 years 10 months ago 8 years 10 months ago
A partial-node MPI job failed to start using Intel MPI mpiexec Owens, Pitzer, Software Resolved
(workaround)

A partial-node MPI job may fail to start using mpiexec from intelmpi/2019.3 and intelmpi/2019.7 with error messages like

[mpiexec@o0439.ten.osc....
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5 years 11 months ago 1 year 5 months ago
Can not change GPU compute mode on Oakley GPU Resolved

Update: The driver version has been updated and the issue has been fixed.

 

In updating the driver version for Oakley's NVIDIA GPUs the NVML libraries that are used in conjunction...

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11 years 10 months ago 11 years 9 months ago
OpenMPI 4 and NVHPC MPI Compatibility Issues with SLURM HWLOC Ascend, Cardinal, Software Resolved
(workaround)

A pure MPI application using mpirun or mpiexec with more ranks than the number of NUMA nodes may encounter an error similar to the following:...

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1 year 7 months ago 1 year 4 months ago
Scratch filesystem is down filesystem, OnDemand Resolved

Updated on 2:30pm Feb 1st:

Scratch filesystem is back. OnDemand is also available now. 

Original Post:

Scratch filesystem is down now....

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7 years 8 months ago 7 years 8 months ago
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb....

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4 years 8 months ago 4 years 8 months ago

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