Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
maya frame-renderer outage OnDemand, Software Unresolved

The license server hosted by OSU Arts and Sciences is currently inaccessible by our clusters. This results in frame renderer being unable to render frames at all, or without watermarks...

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2 weeks 10 hours ago 2 weeks 10 hours ago
Podman Error: "Failed to open() /dev/net/tun: No such device" Software Unresolved

Users may experience the following error when running Podman or Docker:

Error: pasta failed with exit code 1:
Failed to open() /dev/net/tun: No such device
Failed to...
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2 weeks 9 hours ago 16 hours 55 min ago
Temporary Login Node Instability on Ascend and Cardinal Ascend, Cardinal Unresolved

We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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4 months 1 week ago 1 month 1 week ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

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9 years 1 month ago 9 years 1 week ago
Fail to connect with VS Code 1.86 Resolved

VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. 

See this link for more...

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2 years 8 months ago 2 years 5 months ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom...

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5 months 5 days ago 5 months 5 days ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:...
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12 years 4 weeks ago 12 years 2 weeks ago
GPFS errors on compute nodes filesystem Resolved

We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes.

Any jobs running on these nodes accessing files on GPFS may...

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5 years 10 months ago 4 years 10 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can....

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7 years 8 months ago 7 years 8 months ago
PyTorch hangs on dual-gpu node on Ascend Ascend, GPU Resolved
(workaround)

PyTorch can hang on Ascend on dual-GPU nodes

Through internal testing, we have confirmed that the hang issue only occurs on Ascend dual-GPU (nextgen) nodes. We’re still unsure why...

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1 year 5 months ago 1 year 5 months ago

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