Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/...

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1 year 3 months ago 1 year 3 months ago
BWA Software Security Vulnerability Software Resolved

...

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7 years 2 months ago 7 years 2 months ago
quota exceeded error when using chgrp in /fs/ess directories filesystem Resolved

Users may receive an error when using the chgrp command on data in /fs/ess/ locations.

$ chgrp -v PEX1234 my-file.txt
chgrp: changing group of 'my-file.txt': Disk quota exceeded
failed...
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3 years 8 months ago 3 years 7 months ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

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9 years 5 months ago 9 years 5 months ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ...

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6 years 6 months ago 1 year 4 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 3 months ago 12 years 3 months ago
GCC 13 compilation errors due to missing headers Cardinal, Pitzer, Software Resolved
(workaround)

Users may encounter the following errors when compiling a C++ program with GCC 13:

error: 'uint64_t' in namespace 'std' does not name a type

or

error: 'std::...
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1 year 11 months ago 1 year 4 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ...

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7 years 11 months ago 7 years 11 months ago
Mathematica fails to launch Pitzer, Software Resolved
(workaround)

Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep...

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1 year 3 weeks ago 1 year 1 week ago
LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ Cardinal, Software Resolved
(workaround)

You may encounter the following error while running mpp-dyna jobs with multiple nodes:

[c0054:22206:0:22206] ib_mlx5_log.c:179  Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...
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1 year 8 months ago 1 year 3 months ago

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