Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
ouollama fails to login Login Problems, Software, Web Services Resolved

Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not...

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12 months 2 days ago 12 months 2 days ago
OSCusage Command Ruby Resolved

Resolved: Ruby cluster has been retired.

OSCusage is not working on Ruby. Please use Owens or Pitzer. See ...

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6 years 9 months ago 5 years 6 months ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version...

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7 months 2 weeks ago 7 months 1 week ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 2 months ago 12 years 2 months ago
Vulnerability in R Programming language Resolved

Updates on 09/03:

The unpatched older R versions will be removed from the Owens cluster by October 9, 2024. If you are using...

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2 years 3 months ago 2 years 1 week ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ...

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7 years 11 months ago 7 years 11 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on...

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5 years 5 months ago 5 years 5 months ago
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby...
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11 years 10 hours ago 10 years 11 months ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While...
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1 year 4 months ago 9 months 3 weeks ago
BWA Software Security Vulnerability Software Resolved

...

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7 years 1 month ago 7 years 1 month ago

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