Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby...
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11 years 4 weeks ago 11 years 2 weeks ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While...
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1 year 5 months ago 10 months 3 weeks ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The...

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10 years 3 months ago 10 years 3 months ago
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of...

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1 year 3 months ago 10 months 3 weeks ago
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement...

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13 years 2 months ago 13 years 2 months ago
OnDemand 2.1 - Issue downloading large directories OnDemand Resolved

There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.

Users may encouter issues downloading large directories. Staff are...

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3 years 7 months ago 3 years 7 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

... Read more
8 years 10 months ago 8 years 10 months ago
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Resolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload...
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6 years 5 months ago 4 years 6 months ago
ptrace Disabled so Debuggers and Tracers Do Not Work Resolved

ptrace has been disabled globally across all OSC systems to mitigate a newly identified Linux kernel vulnerability. This disables most functionality of debuggers,...

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4 months 4 weeks ago 2 months 2 weeks ago
OnDemand Apps will not open OnDemand Resolved

Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers.  This has caused OnDemand apps to fail to run with...

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12 years 2 weeks ago 10 years 10 months ago

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