Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Slurm to be Upgraded to Version 23.11.4 Owens, Pitzer Resolved

Updates on 04/08/2024:

The rolling reboots are completed. 

Updates:

We will perform rolling reboots on this...

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2 years 7 months ago 2 years 6 months ago
Occasional failures in file permissions filesystem Resolved

Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you...

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8 years 7 months ago 4 years 10 months ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the...

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5 months 5 days ago 5 months 11 hours ago
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC...

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5 years 10 months ago 5 years 10 months ago
System reboot due to security vulnerability Resolved

2015/02/17 UPDATE - Security Patch Succesfully Implimented

All systems have been updated with the secuirty patch.  


Starting Thursday, 4:00PM we will begin taking systems...

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11 years 8 months ago 11 years 8 months ago
Intermittent failure of default CPU binding Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.

$ORCA/orca h2o.in...
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1 year 5 months ago 1 year 5 months ago
Extra messages during job startup and ending on Owens and Pitzer Batch, Owens, Pitzer Resolved

All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job:

pmlogger: cannot open log "/...
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7 years 7 months ago 7 years 7 months ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
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1 year 5 months ago 10 months 1 week ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED...

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7 years 3 months ago 7 years 1 month ago
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job...

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4 years 3 days ago 4 years 3 days ago

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