Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ...

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4 years 3 months ago 4 years 3 months ago
16 core nodes on Glenn temporarily unavailable Operations Resolved

This issue has been resolved. The 16-core nodes are online.

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16 core nodes on Glenn are currently...

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13 years 6 months ago 13 years 5 months ago
Oakley and Owens queue issue Batch Resolved

We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.

 

8 years 8 months ago 8 years 8 months ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

...

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6 years 6 months ago 4 years 4 months ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical...

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4 months 2 weeks ago 4 months 2 days ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers...
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1 year 11 months ago 1 year 4 months ago
Oakley login node problems Resolved

One of the Oakley login nodes (oakley01) has experienced some hardware failures and is temporarily out of service while repairs are ongoing.

Please limit your interactive use of the...

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11 years 9 months ago 11 years 9 months ago
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ...

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7 years 7 months ago 7 years 7 months ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's...

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5 years 2 months ago 5 years 2 months ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service...

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1 year 3 months ago 1 year 3 months ago

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