Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
7 years 6 months ago | 6 years 10 months ago |
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
3 years 2 weeks ago | 2 years 12 months ago |
| Apptainer apt GPG Error Caused by Private /tmp | Software |
Resolved (workaround) |
Duplicate of:Read more |
7 months 5 days ago | 4 months 2 weeks ago |
| Interruption of both Project and Scratch filesystems on 10/13/2016 | filesystem |
Resolved |
We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected. We'll update more details later. |
9 years 10 months ago | 9 years 10 months ago |
| /fs/ess Project Details Storage Reporting | client portal |
Resolved |
If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab. |
6 years 1 month ago | 6 years 1 month ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
5 years 6 months ago | 5 years 6 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Type mismatch error | Software |
Resolved (workaround) |
GNU compiler versions 10+ may have Fortran compiler errors like
... Read more |
1 year 3 months ago | 1 year 3 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
8 years 2 weeks ago | 7 years 11 months ago |
| Logging into Globus with OSC credentials is broken | Outage |
Resolved |
Updated on 06/10/2022: This is fixed. Original post: OSC clients can't log into ... Read more |
4 years 3 months ago | 4 years 2 months ago |
