Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

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9 years 1 month ago 9 years 2 weeks ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version...

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8 months 2 weeks ago 8 months 1 week ago
Fail to connect with VS Code 1.86 Resolved

VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. 

See this link for more...

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2 years 8 months ago 2 years 5 months ago
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus...

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8 years 6 months ago 8 years 4 months ago
ptrace Disabled so Debuggers and Tracers Do Not Work Resolved

ptrace has been disabled globally across all OSC systems to mitigate a newly identified Linux kernel vulnerability. This disables most functionality of debuggers,...

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4 months 4 weeks ago 2 months 2 weeks ago
Compatibility Issues with NumPy 2.0 Software Resolved
(workaround)

The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues...

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2 years 2 months ago 1 year 5 months ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot...

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11 years 8 months ago 11 years 8 months ago
OnDemand Apps are not working OnDemand, Outage Resolved

Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:


Failed to submit session with the following error:
sbatch: error: 'pitzer...

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5 years 4 months ago 5 years 4 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact...

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7 years 6 months ago 4 years 10 months ago
STAR error bgzf_open: Assertion failed Cardinal, Software Resolved
(workaround)

You may encounter errors that look similar to these when running STAR 2.7.10b:

STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed.

Cause...

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1 year 4 months ago 1 year 4 months ago

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