Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
ptrace Disabled so Debuggers and Tracers Do Not Work Resolved

ptrace has been disabled globally across all OSC systems to mitigate a newly identified Linux kernel vulnerability. This disables most functionality of debuggers,...

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3 months 3 weeks ago 1 month 2 weeks ago
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

7 years 2 months ago 4 years 9 months ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using...

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4 years 4 months ago 4 years 4 months ago
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity...
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9 years 6 months ago 9 years 6 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2...

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6 years 10 months ago 1 year 3 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it...

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12 years 3 months ago 12 years 3 months ago
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

...

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2 years 5 months ago 2 years 4 months ago
Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 Owens, Ruby Resolved

10:16 AM 8/13/2018 Update:

The rolling reboot of Owens has been completed.

9:00 AM 8/10/2018 Update:

The rolling reboot of Ruby has been...

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8 years 1 month ago 8 years 4 weeks ago
Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 Batch, login, Pitzer Resolved

Updates at 10AM Feb 11, 2021:

The rolling reboot is completed. 

Original Post:

We will have rolling reboots of Pitzer cluster including...

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5 years 7 months ago 5 years 7 months ago
CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: Pitzer Resolved
(workaround)

CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node:

Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...
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5 years 2 months ago 1 year 3 months ago

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