Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Problems with the nightly backup on ess filesystem | Backups |
Resolved |
We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 2 months ago | 4 years 9 months ago |
| CP package hang with MVAPICH3 in Quantum-Espresso | Software |
Resolved |
While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more |
1 year 2 months ago | 9 months 2 weeks ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 6 months ago | 9 years 6 months ago |
| OnDemand 2.1 - Issue downloading large directories | OnDemand |
Resolved |
There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size. Users may encouter issues downloading large directories. Staff are... Read more |
3 years 6 months ago | 3 years 6 months ago |
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
12 months 2 days ago | 11 months 2 weeks ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
12 years 3 months ago | 12 years 3 months ago | |
| cuda-gdb segmentation fault on startup | Owens, Pitzer, Software |
Resolved |
The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution. A workaround before executing cuda-gdb is to unload the xalt module, e.g.:
Read more |
6 years 4 months ago | 4 years 5 months ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
8 years 1 month ago | 8 years 4 weeks ago |
| A partial-node MPI job failed to start using Intel MPI mpiexec | Owens, Pitzer, Software |
Resolved (workaround) |
A partial-node MPI job may fail to start using [mpiexec@o0439.ten.osc....Read more |
5 years 10 months ago | 1 year 3 months ago |
