OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out...

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12 years 3 months ago 12 years 3 months ago
NCCL hang on Ascend dual-GPU nodes Ascend, GPU, Software Resolved
(workaround)

Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified...

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1 year 4 months ago 1 year 4 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu...

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8 years 1 month ago 8 years 3 weeks ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

...

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7 years 8 months ago 7 years 8 months ago
MVAPICH 3.0 hang due to PMI mismatch with Slurm Software Resolved
(workaround)

Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9...

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1 year 2 days ago 4 months 4 weeks ago
Outbound Emails from MyOSC are Blocked at MS 365 Servers Account Management, client portal Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

...

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3 years 1 month ago 3 years 4 weeks ago
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

...

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10 years 6 months ago 8 years 4 months ago
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

6 years 2 months ago 6 years 2 months ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the...

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13 years 3 months ago 13 years 3 months ago
Core and Node labels on Classroom app are incorrect Resolved

The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still...

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1 year 9 months ago 1 year 8 months ago

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