Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
7 years 2 months ago | 1 year 5 months ago |
| Possible performance degradation after August 9th's downtime | filesystem |
Resolved |
Updates on May 20 2023: verbsRDMA is enabled on Pitzer. Updates on Dec 14 2022: verbsRDMA is enabled on Owens during December 13 downtime... Read more |
4 years 2 months ago | 3 years 4 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
9 years 5 months ago | 1 year 5 months ago |
| GPFS problems on Owens | filesystem |
Resolved |
Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more |
6 years 9 months ago | 6 years 9 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Issue when loading multiple Fluent or ANSYS modules simultaneously | Software |
Resolved |
Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error. The most common case of this happening is when multiple of... Read more |
12 years 1 week ago | 10 years 11 months ago |
| Handling full-node MPI warnings with MVAPICH 3.0 | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
When running a full-node MPI job with MVAPICH 3.0 , you may encounter the following warning message: [][mvp_generate_implicit_cpu_mapping] WARNING: You appear to be...Read more |
1 year 11 months ago | 8 months 1 week ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
7 years 8 months ago | 7 years 3 months ago |
| /fs/ess and OnDemand not accessible | filesystem, OnDemand |
Resolved |
/fs/ess and OnDemand are not accessible now. We are working on this. Sorry for the inconvenience. Please contact OSC Help if you have any questions. |
5 years 2 months ago | 5 years 2 months ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
10 years 3 months ago | 9 years 3 weeks ago |
