Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Postedsort ascending Updated
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

9 years 12 months ago 9 years 12 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/...

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9 years 12 months ago 9 years 12 months ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP...

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10 years 3 weeks ago 9 years 10 months ago
GPFS hang Issue on 09/08/2016 filesystem Resolved

On Thursday, Sept 8 starting at 19:37, we had some bad interaction that appears to have been caused by the backup client, and the GPFS servers. This resulted in a GPFS hang that propagated I/O...

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10 years 1 month ago 10 years 1 month ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for...
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10 years 1 month ago 10 years 1 month ago
Some issues remain after downtime Login Problems, Operations, Outage Resolved

15 July 2016, 5:00PM update: some additional issues we are facing

  • We are experiencing periodic hangs of the GPFS client file system software used with the new storage environment. ...
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10 years 2 months ago 9 years 2 weeks ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The...

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10 years 3 months ago 10 years 3 months ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will...

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10 years 4 months ago 10 years 4 months ago
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

...

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10 years 6 months ago 8 years 4 months ago
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes...

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10 years 8 months ago 10 years 8 months ago

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