Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OSC OnDemand & SSH Connection Degradation | login |
Resolved |
OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues. Users may encounter slow responsiveness, or connection... Read more |
1 week 8 hours ago | 1 week 6 hours ago |
| OnDemand service is not available | OnDemand |
Resolved |
Update: OnDemand service is available again. Original post: OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more |
7 years 9 months ago | 7 years 9 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
5 years 6 months ago | 5 years 6 months ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
7 years 6 months ago | 4 years 10 months ago |
| Problems with the nightly backup on ess filesystem | Backups |
Resolved |
We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more |
5 years 2 months ago | 5 years 2 months ago |
| CP package hang with MVAPICH3 in Quantum-Espresso | Software |
Resolved |
While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more |
1 year 3 months ago | 10 months 3 weeks ago |
| Oakley login nodes and ruby02 will not be accessible between 9:00-9:30am on 10/18/2016 | login |
Resolved |
We upgraded to RHEL 6.8 for both Oakley and Ruby clusters during the October 12th's downtime. Unfortunately, we are noticing some NFS problem that has been causing rsh, or ssh sessions to hang on... Read more |
10 years 1 day ago | 10 years 1 day ago |
| OnDemand 2.1 - Issue downloading large directories | OnDemand |
Resolved |
There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size. Users may encouter issues downloading large directories. Staff are... Read more |
3 years 7 months ago | 3 years 7 months ago |
| Password changes may be delayed | Infrastructure |
Resolved |
Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice. |
12 years 10 months ago | 12 years 10 months ago |
| Temporary StarCCM License Outage | Cardinal |
Resolved |
StarCCM software will be temporarily unavailable starting February 21, 2026. Why: Our current license expires on Feb 21 at 11:59pm EST. |
7 months 4 weeks ago | 7 months 4 weeks ago |
