Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
10 months 2 weeks ago | 10 months 2 weeks ago |
| issue with OnDemand 6:09 - 8:39 pm |
Resolved |
OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more |
12 years 1 month ago | 12 years 1 month ago | |
| Unavailability of intel channel among the conda channel list: | Software |
Resolved |
If you are getting an error:
|
2 years 3 weeks ago | 2 years 3 weeks ago |
| Major network switch outage | Network |
Resolved |
01:20 PM 11/14/2018 Update: ... Read more |
7 years 10 months ago | 7 years 10 months ago |
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
5 years 3 months ago | 5 years 3 months ago |
| Problems with home directory servers | filesystem |
Resolved |
We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now. ... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Problems with LAMMPS 14May16 | Software |
Resolved |
LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more |
10 years 3 weeks ago | 9 years 10 months ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround...Read more |
1 year 1 month ago | 1 year 1 month ago |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
13 years 1 week ago | 12 years 8 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
3 years 3 months ago | 3 years 2 months ago |
