Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Armstrong inaccessible Resolved

Update: 2PM March 12th: Armstrong is back up and running.  Please notify oschelp@osc.edu of any lingering issues.


As of 10AM Thursday March 12th...

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11 years 7 months ago 11 years 7 months ago
OSC will remove Jupyter MATLAB Kernel Cardinal, OnDemand Resolved

OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page...

1 year 4 months ago 1 year 4 months ago
Scheduling temporarily suspended on Oakley Batch Resolved

We are migrating the batch scheduler on Oakley to a new virtual machine. In order to accomplish this, the scheduler will be temporarily offline for about four hours on December 16th. Running jobs...

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10 years 9 months ago 10 years 9 months ago
Sign Up reCAPTCHA Error Resolved

If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA.

If you hit the reCAPTCHA and re-submit, the error will remain.

...

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7 years 2 months ago 6 years 11 months ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using...

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4 years 5 months ago 4 years 5 months ago
2/26 Downtime Difficulties Operations Resolved

All systems should be functioning normally. Please report any remaining issues to OSC Help.

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A number of systems are still experiencing problems after yesterday's...

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13 years 7 months ago 13 years 7 months ago
"pbsdcp" is not working on Oakley Resolved

12:35PM 5/24/2017 Update: pbsdcp   has been fixed on Oakley.

pbsdcp   is not working on Oakley and returns a missing library error as below:...

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9 years 4 months ago 9 years 4 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2...

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6 years 11 months ago 1 year 4 months ago
Storage Service Interruption Outage Resolved

This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in...

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11 months 4 days ago 11 months 4 days ago
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

...

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2 years 6 months ago 2 years 5 months ago

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