Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand, Awesim, and DB Services down morning of Feb 12 |
Resolved |
Update: Reboot was succesful. OnDemand, Awesim, and Database services are back online. Report any issues to oschelp@osc.edu. A short reboot... Read more |
11 years 8 months ago | 11 years 8 months ago | |
| LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ | Cardinal, Software |
Resolved (workaround) |
You may encounter the following error while running mpp-dyna jobs with multiple nodes: [c0054:22206:0:22206] ib_mlx5_log.c:179 Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...Read more |
1 year 8 months ago | 1 year 4 months ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
7 years 6 months ago | 4 years 10 months ago |
| Home directory quota is inaccurate after Dec 14 Downtime |
Resolved |
The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now. Please... Read more |
4 years 10 months ago | 4 years 8 months ago | |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
7 years 3 months ago | 7 years 3 months ago |
| Rolling reboot of Owens and Pitzer starting from July 11, 2022 | Owens, Pitzer |
Resolved |
Updated on August 1 2022: The rolling reboots have been completed. Original Post: We will have rolling reboots of Owens and Pitzer... Read more |
4 years 3 months ago | 4 years 2 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
9 years 6 months ago | 9 years 6 months ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
1 year 1 month ago | 1 year 1 month ago |
| Balance messaging when application is submitted | client portal |
Resolved |
Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present. |
6 years 11 months ago | 6 years 9 months ago |
| Login Shell Issues on Oakley | Account/Shell |
Resolved |
UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again. Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more |
12 years 4 months ago | 12 years 4 months ago |
