Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Glenn module lammps-7Dec15 bug Software Resolved

Batch scripts loading module lammps-7Dec15 should use the user's login shell or

the Korn shell, e.g. #PBS -S /bin/ksh...

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10 years 8 months ago 10 years 1 month ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ...

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4 years 4 months ago 4 years 3 months ago
16 core nodes on Glenn temporarily unavailable Operations Resolved

This issue has been resolved. The 16-core nodes are online.

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16 core nodes on Glenn are currently...

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13 years 7 months ago 13 years 6 months ago
Annual Allocation Balances Incorrect client portal Resolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to...

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6 years 11 months ago 6 years 9 months ago
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

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9 years 3 months ago 9 years 3 months ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have...

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2 years 5 months ago 1 year 5 months ago
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the...

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7 months 1 week ago 7 months 1 week ago
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,...

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12 years 1 month ago 12 years 1 month ago
Oakley login node problems Resolved

One of the Oakley login nodes (oakley01) has experienced some hardware failures and is temporarily out of service while repairs are ongoing.

Please limit your interactive use of the...

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11 years 9 months ago 11 years 9 months ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's...

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5 years 3 months ago 5 years 3 months ago

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