Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
Read more
1 year 4 months ago 10 months 2 days ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Resolved
(workaround)

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/...
Read more
7 years 8 months ago 1 year 4 months ago
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job...

Read more
3 years 12 months ago 3 years 12 months ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for...
Read more
10 years 1 month ago 10 years 1 month ago
(informational) GPFS maintenance work duplicate known issue filesystem Resolved

Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m.

Although there is no direct impact expected to services at OSC, there may be short...

Read more
6 years 7 months ago 6 years 7 months ago
Brief disruption of GPFS on 8/28/2013 filesystem Resolved

On the morning August 28th, 2013 we will briefly disrupt the GPFS filesystem to reboot servers. This is necessary to upgrade the GPFS system. The in-place upgrade should only briefly interrupt...

Read more
13 years 1 month ago 13 years 1 month ago
cuMemHostRegister Fails with CUDA_ERROR_INVALID_VALUE on RHEL 9.6 Ascend, Cardinal, GPU, system software Resolved

After upgrading the operating system to RHEL 9.6 during the scheduled downtime on May 12, 2026,  applications utilizing UCX (...

Read more
4 months 1 week ago 3 months 2 weeks ago
Login Issues with my.osc.edu Outage Resolved

Update: this is fixed. 

Original post:

We are aware that some users may be experiencing issues logging into ...

Read more
2 years 2 weeks ago 2 years 2 weeks ago
Rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 login Resolved

We will have rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 for GPFS version upgrade. It is supposed to be completed in a short period of time. f you encounter any login issues,...

Read more
8 years 9 months ago 8 years 9 months ago
Reached your pull rate limit while pull from Docker hub Software Resolved
(workaround)

You might encounter an error when pulling from Docker hub:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your...
Read more
5 years 3 months ago 10 months 2 weeks ago

Pages