Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Schrodinger license check in issue | Licensing |
Resolved |
Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more |
2 years 3 months ago | 1 year 10 months ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
10 years 6 months ago | 8 years 4 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
5 years 5 months ago | 5 years 5 months ago |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
13 years 3 months ago | 13 years 3 months ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress...Read more |
1 year 5 months ago | 10 months 4 weeks ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
9 years 2 weeks ago | 9 years 2 days ago |
| Apptainer sandbox fails on GPFS due to stale NFS file handles | Software |
Resolved |
Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more |
1 year 2 months ago | 10 months 4 weeks ago |
| Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 | Owens |
Resolved |
12:00 PM 5/7/2018 Update: The rolling reboot of Owens has been completed. Posted on April 11, 2018, at 3:45... Read more |
8 years 6 months ago | 8 years 5 months ago |
| Nsight GPU profiler not working due to DCGM conflict | GPU, Infrastructure |
Resolved |
UPDATE (Mar 15, 2023) After the downtime on Mar. 14, 2023, OSC enabled a new Slurm option |
3 years 7 months ago | 4 months 4 weeks ago |
| MVAPICH broken on Ruby | Ruby |
Resolved |
Update Monday February 16th -- Ruby MVAPICH2 build fixed. Ruby's MVAPICH2 build has been fixed. Please email oschelp@osc.edu with any issues. ... Read more |
11 years 8 months ago | 11 years 8 months ago |
