Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Balance could be non-existent client portal Resolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP...

6 years 9 months ago 6 years 8 months ago
Rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 login Resolved

We will have rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 for GPFS version upgrade. It is supposed to be completed in a short period of time. f you encounter any login issues,...

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8 years 9 months ago 8 years 8 months ago
Parallel job with IntelMPI hangs Software Resolved

...

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2 years 5 months ago 2 years 1 month ago
Abaqus Service Disruption Expected Software Resolved

Update 12/3/14: 

OSC has acquired its new ABAQUS license with new license terms.  Use is now limited by both institution and for use in educational, institutional, instructional...

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11 years 10 months ago 11 years 9 months ago
starccm outage Feb 21, 2021 Licensing, Outage, Owens, Software Resolved

Updated on Feb 25: 

StarCCM license outage is restored.

Original post:

OSC's starccm software license will expire at 12 a.m., Sunday, Feb...

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5 years 6 months ago 5 years 6 months ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to...

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8 months 4 weeks ago 6 months 2 weeks ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Resolved
(workaround)

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/...
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7 years 7 months ago 1 year 4 months ago
Multiple definition error Software Resolved
(workaround)

GNU compiler versions 10+ may have C compiler errors like

/.libs/libmca_mtl_psm.a(mtl_psm_component.o): multiple definition of `mca_mtl_psm_component'

This is a ...

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1 year 4 months ago 1 year 4 months ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for...
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10 years 3 weeks ago 10 years 3 weeks ago
Issues with VDI through OnDemand Batch Resolved

Update: Jan 23, 2017 3PM: this issue has been fixed. 

There is an issue with OSC OnDemand -> Desktops -> Virtual Desktop Interface (VDI) such that you get "qsub: submit error ..."...

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9 years 7 months ago 9 years 7 months ago

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