Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show...
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11 years 5 months ago 11 years 1 week ago
my.osc.edu outbound email outage Account Management, client portal, login, Login Problems Resolved

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC...

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6 years 8 months ago 6 years 8 months ago
Data on /fs/scratch is not accessible filesystem Resolved

Updated on 10:30 AM July 3rd, 2019:

Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience.  ...

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7 years 3 months ago 7 years 3 months ago
Partial Unavailability of Owens Nodes: 07/29 - 08/06 Outage Resolved

Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,...

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2 years 2 months ago 2 years 2 months ago
NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters Ascend, Pitzer, Software Resolved
(workaround)

We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results...

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2 months 2 weeks ago 2 months 2 weeks ago
Critical change about using $PFSDIR directory at OSC Batch Resolved

Starting from Thursday, Feb 2nd, the $PFSDIR directory on scratch (/fs/scratch) won’t be created by job prologue. For example, if you simply use the command cd $PFSDIR,...

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9 years 8 months ago 9 years 8 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ...

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5 years 4 months ago 5 years 4 months ago
Rolling reboot of Owens cluster, starting from 9AM June 28, 2017 Owens Resolved

Update posted on July 7, 2017 at 2:00PM:

Rolling reboot of login and compute nodes of Owens cluster is completed. 

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9 years 3 months ago 9 years 3 months ago
Jupyter security issue Aug. 13, 2021 Maintenance, OnDemand, Software Resolved

Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability.

OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon...

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5 years 2 months ago 5 years 2 months ago
Podman storage error due to outdated configuration file Software Resolved
(workaround)

If you experience a storage error such as:

 write /var/tmp/storage388772891/1: no space left on device.

you may have an outdated ~/....

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1 year 2 months ago 1 year 2 months ago

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