Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| maya frame-renderer outage | OnDemand, Software |
Unresolved |
The license server hosted by OSU Arts and Sciences is currently inaccessible by our clusters. This results in frame renderer being unable to render frames at all, or without watermarks... Read more |
2 weeks 15 hours ago | 2 weeks 15 hours ago |
| Podman Error: "Failed to open() /dev/net/tun: No such device" | Software |
Unresolved |
Users may experience the following error when running Podman or Docker: Error: pasta failed with exit code 1: Failed to open() /dev/net/tun: No such device Failed to...Read more |
2 weeks 14 hours ago | 21 hours 56 min ago |
| Temporary Login Node Instability on Ascend and Cardinal | Ascend, Cardinal |
Unresolved |
We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively... Read more |
4 months 1 week ago | 1 month 1 week ago |
| PyTorch jobs timeout and hanging | GPU |
Resolved |
We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more |
3 years 2 months ago | 2 years 9 months ago |
| Oakley login node down | login |
Resolved |
One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu... |
12 years 7 months ago | 12 years 7 months ago |
| Classroom Jupyter and RStudio Apps | Software |
Resolved |
If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom... Read more |
5 months 5 days ago | 5 months 5 days ago |
| Intermittent issue with connecting to batch server | Batch, Owens |
Resolved |
Updated on June 18, 2018, at 3:15 PM: This issue has been fixed. Posted on June 18, 2018, at 12:30 PM: We've been having intermittent... Read more |
8 years 3 months ago | 8 years 3 months ago |
| Spurious warnings about balance being exhausted | client portal |
Resolved |
Due to the price changes and some specifics about MyOSC, you may get warnings... Read more |
6 years 3 months ago | 6 years 2 months ago |
| Core label on OnDemand app is incorrect | OnDemand |
Resolved |
The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more |
1 year 9 months ago | 1 year 8 months ago |
| Armstrong inaccessible |
Resolved |
Update: 2PM March 12th: Armstrong is back up and running. Please notify oschelp@osc.edu of any lingering issues. As of 10AM Thursday March 12th... Read more |
11 years 7 months ago | 11 years 7 months ago |
