Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| GPFS errors on compute nodes | filesystem |
Resolved |
We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes. Any jobs running on these nodes accessing files on GPFS may... Read more |
5 years 10 months ago | 4 years 10 months ago |
| Maintenance for OnDemand and other web based services |
Resolved |
Update (12/13/14 10am): Maintenance has finished as planned.
OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more |
11 years 9 months ago | 11 years 9 months ago | |
| OSC OnDemand & SSH Connection Degradation | login |
Resolved |
OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues. Users may encounter slow responsiveness, or connection... Read more |
6 days 19 hours ago | 6 days 18 hours ago |
| PyTorch hangs on dual-gpu node on Ascend | Ascend, GPU |
Resolved (workaround) |
PyTorch can hang on Ascend on dual-GPU nodes |
1 year 5 months ago | 1 year 5 months ago |
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
7 years 8 months ago | 7 years 7 months ago |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 5 months ago | 1 year 4 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 3 months ago | 4 years 10 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. Please contact OSC Help if you... Read more |
4 years 1 month ago | 4 years 1 month ago | |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 7 months ago | 9 years 7 months ago |
| Rolling reboot of Owens and Pitzer starting from February 3, 2020 | login, Owens, Pitzer |
Resolved |
2:11 PM 2/17/2020 Update: The rolling reboot of Owens has been completed. 12:41 PM 2/10/2020 Update: The rolling reboot of Pitzer has been... Read more |
6 years 8 months ago | 6 years 8 months ago |
