Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 5 months ago | 7 years 1 month ago |
| Rolling reboots on owens and pitzer starting 18 Aug 2021 | Batch, Connectivity, Maintenance |
Resolved |
We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates. The... Read more |
5 years 1 month ago | 5 years 3 weeks ago |
| Docker container runtime error on desktop due to DBUS session | Software |
Resolved (workaround) |
When running a container using the Error: OCI...Read more |
1 year 2 months ago | 1 year 2 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
9 years 10 months ago | 8 years 4 months ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
1 year 2 weeks ago | 1 year 2 weeks ago |
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
3 years 5 months ago | 3 years 5 months ago |
| 2/13/2014 0730 - Reboot of login nodes | Outage |
Resolved |
We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more |
12 years 7 months ago | 12 years 7 months ago |
| Apptainer apt GPG Error Caused by Private /tmp | Software |
Resolved (workaround) |
Duplicate of:Read more |
8 months 4 days ago | 5 months 2 weeks ago |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
2 years 7 months ago | 2 years 7 months ago | |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
12 years 2 months ago | 12 years 2 months ago |
