Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Balance messaging when application is submitted | client portal |
Resolved |
Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present. |
6 years 10 months ago | 6 years 9 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 5 months ago | 7 years 1 month ago |
| Conda activate will be enabled for python and miniconda3 modules |
Resolved |
If you've previously utilized |
2 years 5 months ago | 2 years 5 months ago | |
| Wine32 Segmentation Fault | Software |
Resolved (workaround) |
Users have reported that running Wine32 (32-bit Wine) results in a... Read more |
7 months 2 days ago | 7 months 2 days ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
9 years 10 months ago | 8 years 4 months ago |
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
5 years 7 months ago | 5 years 7 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
5 years 3 months ago | 5 years 2 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
1 year 3 months ago | 1 year 1 month ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
7 years 11 months ago | 7 years 11 months ago |
