Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
5 years 6 months ago | 5 years 6 months ago |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
13 years 2 months ago | 13 years 2 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
5 years 2 months ago | 5 years 1 month ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
8 years 11 months ago | 8 years 10 months ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
1 year 2 months ago | 1 year 3 weeks ago |
| Oakley login node instability | Operations |
Resolved |
Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more |
11 years 11 months ago | 11 years 10 months ago |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
3 years 7 months ago | 3 years 4 months ago |
| MVAPICH 3.0 hang due to PMI mismatch with Slurm | Software |
Resolved (workaround) |
Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more |
11 months 6 days ago | 3 months 4 weeks ago |
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
7 years 7 months ago | 7 years 7 months ago |
| Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment | Owens, Pitzer, Software |
Resolved |
Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more |
6 years 5 months ago | 4 years 5 months ago |
