Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
PyTorch hangs on dual-gpu node on Ascend Ascend, GPU Resolved
(workaround)

PyTorch can hang on Ascend on dual-GPU nodes

Through internal testing, we have confirmed that the hang issue only occurs on Ascend dual-GPU (nextgen) nodes. We’re still unsure why...

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1 year 5 months ago 1 year 5 months ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage...

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7 years 8 months ago 7 years 7 months ago
Missing shared library of some mvapich2 modules Owens, Pitzer Resolved

Updates on Feb 25 2022:

This issue is fixed. 

Original Post:

Users may see an issue of missing shared library with some mvapich2 modules...

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4 years 7 months ago 4 years 7 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/...

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9 years 12 months ago 9 years 12 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna...

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6 years 12 months ago 6 years 12 months ago
Rolling reboot of Owens and Pitzer starting from February 3, 2020 login, Owens, Pitzer Resolved

2:11 PM 2/17/2020 Update:

The rolling reboot of Owens has been completed.

12:41 PM 2/10/2020 Update:

The rolling reboot of Pitzer has been...

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6 years 8 months ago 6 years 7 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it...

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12 years 4 months ago 12 years 4 months ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
...

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7 months 3 weeks ago 7 months 3 weeks ago
Compatibility Issues with NumPy 2.0 Software Resolved
(workaround)

The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues...

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2 years 2 months ago 1 year 5 months ago
Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 Owens, Ruby Resolved

10:16 AM 8/13/2018 Update:

The rolling reboot of Owens has been completed.

9:00 AM 8/10/2018 Update:

The rolling reboot of Ruby has been...

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8 years 2 months ago 8 years 2 months ago

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