Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
8AM 9/11/13 - Brief network disruption to reboot a switch Network Resolved

At 8AM on September 11, 2013, we will be rebooting a network switch to replace a failed card in the switch. Network will be disrupted for 10 to 15 minutes while the work is done. Filesystem mounts...

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13 years 1 month ago 13 years 2 weeks ago
OSC OnDemand is not responsive OnDemand Resolved

OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. 

We apologize for any inconvenience this may cause...

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6 years 7 months ago 6 years 7 months ago
Owens batch is down Owens Resolved

Updated at 9:07PM on Dec 20, 2017 :

Owens batch was restored by updating Torque resource manager at 6:37pm Dec 19, 2017. 

Original Post at 4:45PM on Dec 19...

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8 years 9 months ago 8 years 9 months ago
STAR-CCM+ MPI job failure Cardinal, Software Resolved
(workaround)

STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message:

ib_iface.c:1139 UCX ERROR Invalid active_speed on...
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1 year 11 months ago 3 months 2 weeks ago
Core and Node labels on Classroom app are incorrect Resolved

The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still...

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1 year 9 months ago 1 year 8 months ago
qsub filter rejects valid jobs Resolved

Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque.  A bug has been discovered in our submit filter which prevents jobs with the...

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11 years 6 months ago 11 years 3 days ago
Performance degradation of ESS filesystem filesystem Resolved

Updated 2:10PM November 25, 2021:

The...

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4 years 10 months ago 4 years 10 months ago
Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 Batch, login, Owens, Pitzer, Ruby Resolved

Update #2 Posted on 14 June 2019 12:33 PM

The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you...

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7 years 4 months ago 7 years 3 months ago
MATLAB (server) missing functionality Software Resolved

You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b

If...

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1 year 1 month ago 1 year 5 days ago
Abaqus license contention Batch, Licensing Resolved

We have noticed some abaqus jobs end up in BatchHold. Once the job is in BatchHold, it will never start. This is because of sharing the abaqus licenses between Oakley and Owens. We have opened a...

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9 years 8 months ago 8 years 4 months ago

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