Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
maya frame-renderer outage OnDemand, Software Unresolved

The license server hosted by OSU Arts and Sciences is currently inaccessible by our clusters. This results in frame renderer being unable to render frames at all, or without watermarks...

Read more
2 weeks 30 min ago 2 weeks 30 min ago
Podman Error: "Failed to open() /dev/net/tun: No such device" Software Unresolved

Users may experience the following error when running Podman or Docker:

Error: pasta failed with exit code 1:
Failed to open() /dev/net/tun: No such device
Failed to...
Read more
1 week 6 days ago 6 hours 48 min ago
Temporary Login Node Instability on Ascend and Cardinal Ascend, Cardinal Unresolved

We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

Read more
4 months 1 week ago 1 month 1 week ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

Read more
9 years 5 months ago 9 years 5 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna...

Read more
6 years 11 months ago 6 years 11 months ago
Fail to connect with VS Code 1.86 Resolved

VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. 

See this link for more...

Read more
2 years 8 months ago 2 years 5 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

Read more
12 years 3 months ago 12 years 3 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ...

Read more
7 years 11 months ago 7 years 11 months ago
Rolling Reboot of all three HPC clusters beginning July 7 Resolved

A rolling reboot is scheduled to remediate a ptrace vulnerability and safely restore debugger functionality for all clusters, including Ascend, Cardinal, and Pitzer...

Read more
3 months 1 week ago 2 months 2 weeks ago
GPFS errors on compute nodes filesystem Resolved

We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes.

Any jobs running on these nodes accessing files on GPFS may...

Read more
5 years 10 months ago 4 years 10 months ago

Pages