Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire...

Read more
11 years 3 months ago 11 years 2 months ago
Reached your pull rate limit while pull from Docker hub Software Resolved
(workaround)

You might encounter an error when pulling from Docker hub:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your...
Read more
5 years 3 months ago 9 months 3 weeks ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED...

Read more
7 years 2 months ago 7 years 1 week ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
Read more
1 year 4 months ago 9 months 1 week ago
Owens is in Partial Service Owens Resolved

3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 

206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected...

Read more
9 years 5 months ago 9 years 5 months ago
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job...

Read more
3 years 11 months ago 3 years 11 months ago
Oakley Login Node Issues Login Problems Resolved

Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred.  Glenn is currently functioning...

Read more
12 years 3 months ago 12 years 3 months ago
(informational) GPFS maintenance work duplicate known issue filesystem Resolved

Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m.

Although there is no direct impact expected to services at OSC, there may be short...

Read more
6 years 6 months ago 6 years 6 months ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:...
Read more
12 years 6 days ago 11 years 11 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

Read more
6 years 2 months ago 6 years 1 month ago

Pages