Date: Wednesday, September 16, 2026
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Rolling Reboot of all three HPC clusters beginning July 7 |
Resolved |
A rolling reboot is scheduled to remediate a |
2 months 2 weeks ago | 1 month 3 weeks ago | |
| OnDemand service is not available | OnDemand |
Resolved |
Update: OnDemand service is available again. Original post: OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more |
7 years 8 months ago | 7 years 8 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
5 years 5 months ago | 5 years 5 months ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While...Read more |
1 year 4 months ago | 9 months 3 weeks ago |
| Submit filter bug after downtime | Batch |
Resolved |
A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more |
10 years 7 months ago | 10 years 7 months ago |
| weld predictor - slurm account error | OnDemand, Software |
Resolved |
Updated on 09/08/2022: Users can choose the project code from a dropdown list to use. Original Post: Users of weld predictor software in... Read more |
4 years 1 month ago | 4 years 1 week ago |
| 6/4/13 Scheduled Downtime | Outage |
Resolved |
HPC systems are currently offline for scheduled maintenance. See osc.edu/n for more information. |
13 years 3 months ago | 13 years 3 months ago |
| Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 | Batch, Owens |
Resolved |
Updates on 12:20PM September 25, 2017: The rolling reboot of Owens is completed. ... Read more |
9 years 1 week ago | 8 years 11 months ago |
| OSCusage Command | Ruby |
Resolved |
Resolved: Ruby cluster has been retired. OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more |
6 years 9 months ago | 5 years 6 months ago |
| Vulnerability in R Programming language |
Resolved |
Updates on 09/03: The unpatched older R versions will be removed from the Owens cluster by October 9, 2024. If you are using... Read more |
2 years 3 months ago | 2 years 1 week ago |
